Capture & track
- Website, landing page and Tap NOZA card leads
- One contact record per customer
- Pipelines that track every opportunity
NOZA Business Suite
Follow up with every lead, automatically
The NOZA Business Suite brings your contacts, conversations, appointments and follow-up into one system, so new inquiries get a fast reply and nothing slips through the cracks.
- CRM & pipelines
- Text & email follow-up
- Invoices & payment links
The problem
Good leads go cold when nobody follows up
When follow-up depends on memory and spare time, good inquiries go cold. The Suite makes the next step happen every time.
- New inquiries wait hours or days for a reply
- Follow-up depends on someone remembering
- Contacts are scattered across phones, inboxes and notebooks
- Happy customers are never asked for a review
One system
From first inquiry to paid invoice and five-star review
The NOZA Business Suite is the customer-facing business operations and automation platform provided by NOZA LLC: one place for a small team to win, serve and keep customers.
Communicate
- Two-way text and email
- One shared conversation inbox
- Marketing follow-up campaigns
Book
- Online booking calendars
- Appointment confirmations
- Automated reminders
Get paid
- Estimates and invoices
- Payment links
- Automated billing and payment reminders
Reputation
- Review requests after each job
- Google reviews managed in one place
- Reactivation campaigns for past customers
Automate
- Workflows for scheduling and follow-up
- AI-assisted replies and conversations, where configured
- Activity and pipeline reporting
Straight answers
What depends on your setup
Some features rely on accounts and approvals outside NOZA’s control. We tell you up front what each one needs.
Selling a few products?
The Suite can also run a simple online store for a small catalog, with orders flowing into the same CRM and follow-up.
About NOZA Online StoresPayments
Invoices, payment links and automated billing need your own account with a supported payment processor, such as Stripe, approved for your business.
Text messaging
Business texting in the U.S. requires carrier registration of your brand and use case. We help you complete it; approval is up to the carriers.
AI features
AI-assisted replies depend on the features in your plan and on rules we configure and test with you. They support your team rather than replace it.
Other tools
Connections to accounting, scheduling or other software depend on what those tools support. We confirm each one before promising it.
Who it’s for
For businesses that run on conversations
Home and field services
Contractors, cleaners and other trades that book estimates and jobs.
Professional services
Consultants and advisors who nurture prospects over time.
Retail and e-commerce
Shops that want post-purchase follow-up and repeat customers.
Event-based businesses
Boutiques and venues that rely on appointments and consultations.
How it works
Set up around how you already work
We fit the Suite to your process, not the other way around.
Map your process
We document how leads arrive today and what should happen next.
Set up the Suite
We configure contacts, pipelines, calendars, forms and messaging.
Build automations
We create follow-up, reminder and review workflows around your process.
Train & support
We show your team how to use it and stay available as you grow.
Not sure where to start?
Business Systems & Automation Consulting
A practical look at your workflows, lead handling and tools, with a plan you can act on. Consulting often leads to a Suite setup, but it does not have to.
How consulting worksAlready a NOZA client?
Sign in to your NOZA Business Suite account at suite.noza.app.
Sign in to the Suite (opens in a new tab)Questions
Business Suite questions
The easiest way to see whether the Suite fits is a free consultation call.
What platform is the NOZA Business Suite built on?
The Suite runs on HighLevel, a CRM and marketing automation platform. NOZA sets it up for your business, builds your automations and supports your team.
Do I have to replace the tools I already use?
Not necessarily. We start by reviewing your current tools and keep what works. The Suite can replace several separate apps, but we only recommend changes that make your process simpler.
Will it work with my current website?
Yes. Forms on most websites can send leads into the Suite. NOZA-built websites and Tap NOZA cards connect to it directly.
Can I send estimates and invoices and take payments?
Yes, once your account is connected to a supported payment processor such as Stripe. You can send estimates and invoices, share payment links and set up automatic payment reminders. Card processing fees are set by the processor.
Does the Suite include AI?
The platform includes AI-assisted features for conversations and replies. Whether we use them depends on your plan and your business. We configure them with clear rules, test them with you, and keep your team in control.
Can it manage my Google reviews?
It can send review requests after a job and bring your Google Business Profile reviews into one place so you can read and reply to them. It cannot remove reviews or guarantee ratings.
How much of my follow-up can be automated?
Routine steps such as instant replies, reminders, appointment confirmations and review requests can run automatically. Conversations that need a personal touch stay with your team, in one shared inbox.
See what automatic follow-up looks like
Book a free consultation call. We will talk through how your business handles leads, scheduling and billing today, and what the Suite could take off your plate.
Consultation calls are free, with no obligation.